Splashtop Streamer version 3.4.7 for Android (includes SOS On-Prem version 3.4.7)

What’s New in Streamer v3.4.7:

  • Supported remote control with accessibility: achieve part of the main remote control without add-on (Android 8.0 and up)
  • Support Off-session file transfer
  • Support chat
  • Support Multi-lingual
  • User experience optimization
  • This release is a major update for security / stability improvements and various bug fixes.
  • Compatible with Gateway v1.3.1, v3.0.3, v3.2.8 and v3.8.9 

Description of On-Prem SOS v3.4.7: 

  • Compatible with Gateway v3.8.9 and above.

*** This app is for users with Splashtop On Prem. Please consult your IT admin. ***

Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On Prem. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .

With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service. 

Prerequisites:

  • Splashtop Streamer or Splashtop SOS version 3.4.1 and above
  • Android OS 8.0 and up


QUICK GUIDE
For end user:
1. Download and launch SOS app on your mobile device
2. Share the session ID to your remote technician who has Splashtop On Prem account

For technician:
1.Make sure your Splashtop On Prem account has been enabled with SOS feature
2.Remote support end user from the Splashtop On-Prem app

 

Please upload the PKG Files to your Gateway Server: 

  • Streamer PKG               download          MD5: af438d34e03ec9c10d1ce8d983588fda
  • On-Prem SOS PKG         download          MD5: caf3e20edec54b71147b53660ec17b95

Google Play Store Download: 

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