Splashtop Enterprise Legacy (as known as v2)
This section is for users who are using the legacy version of Splashtop Enterprise (as known as v2).
Quick setup
Splashtop Center
Splashtop Streamer for Enterprise
- V3.5.0.0 Streamer for Enterprise (Windows)
- V3.4.4.0 Streamer for Enterprise (Windows)
- V3.3.8.0 Streamer for Enterprise (Windows)
- v3.3.6.0 Streamer for Enterprise (Mac OS X)
- v3.3.2.0 Streamer for Enterprise (Windows)
- v3.1.8.0 Streamer for Enterprise (Windows)
Splashtop Enterprise - App
- v3.5.0.0 Splashtop Enterprise app (Windows)
- v3.0.1.4 Splashtop Enterprise app (Windows)
- v3.0.1.3 Splashtop Enterprise app (Windows)
- v3.0.0.1 Splashtop Enterprise App (Windows)
- v2.3.10.16 Splashtop Enterprise App (Mac OS X)
- v3.0.0.1-pkg/msi Splashtop Enterprise App (Windows)
Installation
- How do I install the certificate in Windows?
- Does Win/Mac Streamer/client installer support silent install/uninstall?
- Can I install Splashtop Center and the Splashtop Streamer on the same Windows server?
- Can I install Splashtop Center to a virtual machine?
- Installation issues
- I can't finish the installation for Streamer; it stops mid-way and no further response.
Splashtop Center setup & configuration
- Why does RDS not work, but RDP does work through Splashtop Center?
- Splashtop Center service is overloading
- What is Splashtop Center Health Monitor?
- Does Splasthop Center have internet connectivity ?
- How does Force Streamer update work when it's enabled?
- What if user(s) unable to download from Splashtop Center web portal?
Splashtop Center Shared Access
- Does each RDP/RDS session count as a computer seat ?
- Does Splashtop support RDS remote connections with NLA ?
- How do I configure shared resources in Group?
- What should I do if Splashtop Center unable to find RDP/RDS host machine?
- How many remote sessions are allowed by the RDP or RDS server?
- Why do I fail to set Share Access?
Screen Display
- Why does Blank Screen not work on my remote computer?
- Virtual display driver for Mac streamer
- Screen capturing options
- Screen Display Issues
- Why do I see a black or blank screen on my tablet/phone?
- How can I prevent the icons on my computer's desktop from being re-arranged?
Activation and License Keys
- What if Splashtop Center license is expired?
- How many times can Splashtop Center license be activated ?
- Why do I get an error "Hardware changed! Please restore your hardware configuration first then try again" when activating Splashtop Center?
- How do I activate the license offline?
- How do I update/renew license?
Connection
OS and platform-dependent limitations
Port Settings
- Can I assign a different port for Splashtop Center service to use, if the listen port is occupied ?
- Can I use port 443 if there is another program that is using it (like Apache)?
- Splashtop Center Installation - Port error message
- Is it still secure if I don't use the default port 443?
- What if Splashtop Center is not getting through Windows Firewall ?
- Can I use port 80?
Sound
- Sound Issues
- Why isn't there any sound being streamed to my tablet/phone?
- How do I make sound work when connecting to a Windows XP system?
- How do I make sound work when connecting to a Vista or Win7 system?
- Why is there no sound on my Mac? Or why do I hear noise coming from my Mac's microphone?
- Audio lag issue -- possible causes
Documentation
Logs and Tracking
Admin and User Accounts
- What are AD Group and Organization Unit (OU) ?
- Why Splashtop Center cannot access Active Directory server ?
- What is the difference between Standard or Admin privilege in Splashtop Center ?
- Why isn’t the Active Directory Auto-Sync feature working?
- Why do I need an Admin user?
- How do I disable a user?