Splashtop iOS SOS On-Prem v3.6.8.0 is now on App Store!
What's new:
- SOS On-Prem app is compatible with Gateway v3.20.x or higher
- Security improvements.
- Various bug fixes.
Description:
*** This app is for users with Splashtop On Prem. Please consult your IT admin. ***
Get remote support for your iPhone/iPad from your remote technician! Users can real-time screen share to remote technician with a Splashtop On Prem account. Technician will be able to provide assistance to guide the user. Session connection is securely protected using industry standard encryption.
QUICK GUIDE
For end user:
1. Download and launch SOS app on your mobile device
2. Share the session ID to your remote technician who has Splashtop On Prem account
For technician:
1.Make sure your Splashtop On Prem account has been enabled with SOS feature
2.Remote support end user from the Splashtop On-Pem app