Splashtop is not FIPS certified but Splashtop servers support FIPS-validated cryptographic modules.
Splashtop uses the FIPS-validated/certified OpenSSL module. Below you can find out how to enable it on our endpoints.
Requirements:
- Splashtop Streamer or SOS app 3.6.8.0 or later
- Splashtop On-Prem app 3.6.8.0 or later
Unattended Access (Remote Support or Remote Access)
Steps to enable FIPS modules (Windows)
- Splashtop Client app > File > Options > General > Scroll down to the bottom to enable FIPS
- On the Streamer (host/remote) computer with the Streamer installed, set this registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server\EnableFIPS to "1" (DWORD)
- For OS-level FIPS setup, see IBM’s guide: https://www.ibm.com/docs/en/rpa/23.0.x?topic=2-enabling-fips
Steps to enable FIPS modules (Mac):
- Splashtop Mac Client app > Preferences > General
- On the Streamer (host/remote) computer with the Streamer installed, update the ~/Library/preferences/com.splashtop.Splashtop-Streamer.plist file.
- under the STP section, EnableFIPS=YES (boolean)
- For OS-level FIPS setup, see Apple’s guide: https://support.apple.com/en-us/103443
Attended Access (SOS)
Steps to enable FIPS modules (Windows SOS):
- On the host/remote computer (end-customer computer)
- download the Windows FIPS SOS PKG.
- Log into Splashtop Gateway web portal as Team Owner, and go to System > Software > SOS. Click Upload to upload the Windows FIPS SOS PKG into the system.
- Download Windows FIPS SOS app in SOS page.
- For OS-level FIPS setup, see IBM’s guide: https://www.ibm.com/docs/en/rpa/23.0.x?topic=2-enabling-fips
Steps to enable FIPS modules (Mac SOS):
- On the host/remote computer (end-customer computer)
- download the Mac FIPS SOS PKG.
- Log into Splashtop Gateway web portal as Team Owner, and go to System > Software > SOS. Click Upload to upload the Mac FIPS SOS PKG into the system.
- Download Mac FIPS SOS app in SOS page.
- For OS-level FIPS setup, see Apple’s guide: https://support.apple.com/en-us/103443