Starting with Gateway version 3.40.0, we have introduced the Super Admin feature, which provides your organization with more flexible permission management and enhanced system control capabilities. This article will guide you through configuring Super Admin, understanding the differences in permissions, and following best practices.
How to Promote a User to Super Admin
- Log in to your Gateway as the Team Owner.
- Go to Management > Users.
- Click the Gear icon of the user profile you would like to modify.
- Select Change role.
- Select Super Admin as the user's role from the dropdown menu, then select at least one permission to save the settings.
After completing the above configuration, you can see the user's role has been changed to Super Admin in the user list.
What can a Super Admin do?
A Super Admin has all the permissions of a regular Admin, plus two additional configurable privileges:
1. Grant permission to have full control over all admins
This permission grants the Super Admin full authority to manage all administrative users across the organization, including both Admins and Group Managers.
When enabled, the Super Admin can:
- Change the role of existing Admins or Group Managers.
- Remove (delete) Admins or Group Managers from Gateway.
- Assign the Admin or Group Manager role to members.
- Reset passwords for any Admin or Group Manager.
2. Grant permission to manage team policies and settings
This permission allows the Super Admin to configure organization-wide policies and settings at the team level.
When enabled, the Super Admin can:
- Modify settings within the Team Settings interface.
- Configure the Authentication interface, including Single Sign-On (SSO) and AD Authentication.