Introduction to Software Components

The software component page in Splashtop Gateway's System > Software page allows Team Owner to manage the software components. 

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Team Owner can configure the following software components: 

  • Splashtop Streamer: Software needs to be installed and running on the remote device you would like to access to. It streams audio and video to the client device.
  • Splashtop On-Prem app: Application makes it possible to establish remote sessions between local device and the target remote device running Splashtop Streamer or Splashtop SOS.
  • SOS: The application running on the target device that user would like to have an on-demand support, it will show a 9-digit session code that allows technician to remote in for support. 
  • AR: An innovative app that enables seamless augmented reality collaboration and support for remote teams.

 

Team Owner can do the following operations in this page:

  • Import new version of software components
  • Set software components as active / inactive
  • Remove software components
  • Customize software components (coming soon)
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