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Welcome to Splashtop On-Prem Support!

  1. Splashtop On-Prem - Support
  2. Troubleshooting
  3. Connection

Connection

  • Firewall and Network Requirements for Splashtop On-Prem
  • WebSocket Connections: Enhancing Splashtop Gateway Behind Modern Security Layers
  • Connection failure because of Windows TLS behavior change
  • How can I get the best performance from using the Splashtop app?
  • How to check the network connection between two computers?
  • Why I'm asked Windows user name and password when I connect to?
  • Unable to reach server (streamer) because of TLS 1.0 and TLS 1.1 support disabled
  • How do I set up Proxy settings in Splashtop Win/Mac Streamer & Win client?
  • macOS 10.15 Catalina, additional accessibility requirements for Mac Streamer and Mac On-Prem App
  • How much bandwidth will a remote session consume?
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