This article describes the instructions to push and configure Splashtop SOS On-Prem and addon with AirWatch Workspace ONE UEM and Android for Work.
Prerequisites:
- You have successfully setup Workspace ONE UEM Android EMM registration
- Splashtop SOS On-Prem : 3.5.609 or up
- Device: Android 6 or up with Android for Work support
1. Push and Configure Splashtop SOS On-Prem
1) Go to Workspace ONE console > Apps & Books > Native, Click Add Application in the right pane.
2) Select Platform as "Android", and type Splashtop SOS On-Prem to get the app. It will list out Splashtop SOS On-Prem as the search result.
3) Select Splashtop SOS On-Prem, it will prompt Approve, and also update policies on app's permission change etc. finally, it will appear in the "organize apps" like the following screenshot.
4) Now you can go to Application list view, select the Splashtop SOS On-Prem app (radio button before the app), and Assign button appears above the application list.
5) Click Assign, it will show Assignment pop, either Add Assignment to add a new assignment or Edit an existing assignment.
6) In the following edit screen, select Assignment groups as you wish to push configuration to, and scroll down to the bottom to Application Configuration section.
7) Click Configure to configure the settings for Splashtop SOS On-Prem.
The following parameters are mandatory required:
|
KEY |
Display name on MDM |
Type |
Tips |
|---|---|---|---|
|
TEAM_CODE |
Team Code |
string |
Team code to limit the SOS access from |
|
TEAM_BANNER |
Team Banner |
string |
If the TEAM_CODE has been set: Team banner information show on SOS |
|
GATEWAY_ADDRESS |
Gateway Server Address |
string |
Specify API Server address, e.g. https://sample.address.com |
|
GATEWAY_CERT_IGNORE |
SSL Ignore Verification |
bool |
Force ignore SSL certificate verification (default: false) |
|
ENABLE_IDLE_SHOUTDOWN |
Enable the auto stop and exit |
Bool |
Default: true [true] means to follow the app settings, [false] means [never] |
|
ENABLE_SESSION_AUTH |
SOS request permission upon connection |
Bool |
Default: true |
8) Finally, Save & Publish, you configuration will be pushed to the assigned device with Splashtop SOS On-Prem installed, Splashtop SOS On-Prem will be activated with the config params.
Grant app permissions to Splashtop SOS On-Prem
In order to make Splashtop SOS On-Prem works correctly, you may grant those required permissions to it. You can do this by following steps.
1) go to Devices > Profiles & Resources > Profiles, you can create a profile as you need
2) In the profile editing page, go to Permissions, in the right pane, search Splashtop SOS On-Prem, and click Configure. once finish configure, you can save and publish the profiles to the devices.
2. Push and Configure necessary Addon
Splashtop SOS On-Prem needs Addon to enable remote controlling to Android devices in unattended manner. (Refer to this support article for more info)
1) Approve necessary addon in Managed Google Play and push to device
2) Configure the addon. Most addons can work without extra configurations, as long as they are installed onto the devices, but if they are Samsung devices or Zebra devices, you need to do extra configurations to enable them.