Remote control of Samsung device

Splashtop Streamer for On-Prem support remote control Samsung devices. Here are the instructions to enable remote control on Samsung devices. 

1. Make sure you've updated Splashtop Streamer for On-Prem to latest version on Play Store

  • Splashtop Streamer for On-Prem: v1.5.6 or up

2. Make sure your Samsung device is with Knox supported

https://www.samsungknox.com/en/knox-platform/supported-devices

3. Install Splashtop Add-on: Samsung from Play Store

3.1 If your device is with Knox 2.7.1 or up

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.knox

Screenshot_20190621-082538_Google_Play_Store.jpg

3.2 If your device is with Knox 2.7 or lower

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.knox.legacy

4. From Splashtop SOS or Splashtop Streamer's main screen, tap "CONFIGURE" to configure the add-on, or directly tap Splashtop Add-on: Samsung app to configure

Screenshot_20190621-084051_Splashtop_Add-On_Samsung.jpg

5.Tap GRANT SYSTEM PRIVILEGE to enable the add-on

Notice: 

  • Device Admin required to make it work
  • The device should be able to access Internet to enable Knox license

Screenshot_20190621-084108_Splashtop_Add-On_Samsung.jpg

 

Once you've done the above steps, you'll be able to connect to the Samsung device with remote control. 

 

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