Copy and Paste clipboard

Splashtop supports text copy/paste via the clipboard. (This feature provides granular control at the account level.) Currently, the copy/paste functionality supports up to 256KB of text for the clipboard, as of v3.4.2.0.

Images are not supported for copy/paste across devices.  If you want to transfer an image, best to use the file transfer feature.  How do I transfer files?

Enable Text Copy-and-Paste:

  • Functionality: This feature allows users to copy text from one device and paste it onto another device within the Splashtop session.
  • Usage: It is useful for transferring text data, such as copying a paragraph from a document on your local computer and pasting it into a document on the remote computer.
  • Limitations: It supports up to 256KB of text and does not support images.
How do I disable Copy/Paste for my Splashtop team?

1. Login to Gateway web portal, then click the Settings tab, then click the Team Settings button. 

2. Scroll down to the "Unattended Access" section and disable the "Text copy and paste" option.

text copy and paste.png

 

Troubleshooting Copy/Paste issues

1. Please try rebooting either end or both computers.

2. Change the keyboard mapping to see if there is any improvement (follow the link to see How to re-calibrate your keyboard via keyboard mapping).

3. If the issue persists, enable the legacy compatibility mode (making sure to disconnect and reconnect after making the change).

  • Mac: On-Prem app → Preferences → Advanced → Use Legacy Compatible Mode (check box)
  • Windows: On-Prem app  File  Options → Advanced → Use Legacy Compatible Mode (check box)

 

 

 

Starting with version 3.2.4.0, there is a paste clipboard function that can be used to "paste" into fields that do not accept copy/paste into them, such as the Windows login screen.  This function translates the copied text into keystrokes, supports up to 80 characters. 

Enable Paste Clipboard as Keystrokes:

  • Functionality: This feature converts the text in your clipboard into simulated keystrokes, effectively “typing” the text into the remote device.
  • Usage: It is particularly useful for pasting text into fields that do not accept standard copy-and-paste operations, such as login screens or secure input fields. Refer to site below for more detail: Boost IT Efficiency with "Paste Clipboard as Keystrokes" (splashtop.com)
  • Limitations: It supports up to 80 characters at a time.

Windows:

clipboard1_en-us.png

Mac:

Starting with version 3.5.8.3, we provide bi-directional clipboard-sync options. 

Windows:

clipboard2_en-us.png

Mac:

mac_keystrokes2_en-us.png

 

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