On Splashtop On-Prem app main window
Please make sure the mouse focus is on the On-Prem Client app main window.
| Windows | Mac | |
| Refresh the computer list | F5 or Ctrl+R | CMD+R |
| Expand all groups | WIN+ALT+<right arrow> | Option+CMD+<right arrow> |
| Collapse all groups | WIN+ALT+<left arrow> | Option+CMD+<left arrow> |
Remark: Expand, Collapse all groups shortcuts currently don't work on Win11 local computer.
On the session window
Please make sure the mouse focus is on the remote window you control.
| Windows | Mac | ||
| Switch Monitor | Switch to a specific monitor | CTRL+ALT+monitor # | CTRL+CMD+monitor # |
| Switch to next monitor | CTRL+ALT+<right arrow> | CTRL+CMD+<right arrow> | |
| Switch to previous monitor | CTRL+ALT+<left arrow> | CTRL+CMD+<Left arrow> | |
|
View Options |
Full screen on/off |
CTRL+ALT+F | CTRL+CMD+F |
| Zoom in | ALT+= | Option+= | |
| Zoom out | ALT+- | Option+- | |
| Zoom to fit | ALT+0 | Option+0 | |
| Annotations, clear all | ALT+/ | Option+/ | |
| More Options | Paste as keystroke | CTRL+ALT+V | CMD+Option+V |
Remark: Zoom, Annotation and Paste as keystroke options are supported for v3.5.2.2. or later.
For more info on the shortcuts, please refer to: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/4409438267547-Keyboard-Shortcuts
Disable Windows Client App Shortcuts
The above shortcuts can be disabled within Windows via the Windows Registry.
You can download the attached Registry file at the bottom of the article to automatically adjust the registry or you can manually follow the steps below.
- Open the Windows Registry, and navigate to:
HKEY_CURRENT_USER\Software\Splashtop Inc.\Splashtop Remote Client for STE OP - Create a new DWORD Value titled "EnableSessionShortcut".
- Set the value of this DWORD to 0.
- Restart the Business App and the keyboard shortcuts will now be disabled.
