Issue Description:
When connecting remotely from an iPadOS or iOS device using an external keyboard (such as Apple's Magic Keyboard or Magic Keyboard Folio), users may encounter an issue where uppercase letters continue to be typed even after the Shift key is released. Specifically, after typing uppercase letters while holding the Shift key, the input may remain locked in uppercase mode.
Cause:
This behavior stems from compatibility limitations between the remote desktop application's handling of keyboard input events and the external keyboard drivers on iPadOS or iOS device. The application may fail to properly detect the release of the Shift key when external input devices are connected, causing it to incorrectly assume the key is still pressed.
Temporary Workarounds:
-
Reconnect to the remote session.
-
Manually toggle the Shift key on/off using the iPhone or iPad’s software (on-screen) keyboard.
-
Briefly press the physical Shift key again on the external keyboard to reset the uppercase lock temporarily.
Recommendation:
If this issue significantly impacts productivity, you may want to temporarily avoid using external keyboards or apply the recommended workarounds above until an official fix becomes available.