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Welcome to Splashtop On-Prem Support!
Splashtop On-Prem - Support
Management Console
Management Console
Configuration of users, computers and the team
Overview
Introduction to the Management Console
Users & Access Permissions
Super Admin
Grant/Revoke System Management
How to set up Request Permission to Connect for RDP Terminal Sessions
Updating Access Permissions via CSV
How can I export the User list or Access permissions?
How to set web access?
See all 12 articles
Single Sign-On (SSO)
How to apply for a new SSO method? (SAML 2.0)
Create SSO user
Bulk import SSO users
How to associate SSO method to existing team admin/member?
How can I log in using an SSO account?
SSO setup - ADFS (SAML 2.0)
See all 14 articles
All Computers
Computer Inventory
Computer Notes
How can I export the Computer List? How can I save a copy/record of the Computer List?
Manage Computers
Preference Policy
Preference Policy
All Devices
How can I export the Device List?
Manage Devices
Deployment
How do I set up the computers that I want to access remotely?
What are those deploy options?
Grouping
Bulk import groups
How can I export the Group list?
Group user limits
Manage Grouping
Connection pool
Scheduled Access
Scheduled Access
Exclusive mode
Remote Labs: Scheduling Scenarios
Endpoints Management
OS Patch (Computer View)
1-to-Many Actions (Windows and Android)
1-to-Many Actions (Mac)
OS Patch (Patch View)
Settings
Session Transcript
Getting notified when a computer goes online or offline
Disable saving OS credentials and security code
Remove offline computers policy
Syslog Integration
Account Lockout Policy
See all 14 articles
What do you need help with?